AGB
TERMS OF SERVICE
Last Updated: September 1, 2026
OVERVIEW
Welcome to rustivo.shop.
The terms “we,” “us,” and “our” refer to Phnom Penh Systuen v/Longdy Tol, operating the online store rustivo.shop.
We operate this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with an online shopping experience (collectively, the “Services”).
Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) describe your rights and responsibilities when you access, browse, purchase from, or otherwise use our Services.
Please read these Terms carefully. They contain important information regarding your legal rights, obligations, warranties, limitations of liability, and other matters relating to your use of the Services.
By visiting, accessing, purchasing from, or otherwise using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you should not access or use the Services.
Nothing in these Terms is intended to exclude or limit any mandatory consumer rights that cannot lawfully be excluded or limited under applicable law.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your country, state, or province of residence, or that you are the age of majority and have given your consent for any minor dependents under your responsibility to use the Services where legally permitted.
To access, browse, or purchase products through our online store, you may be required to provide certain information, including your email address, billing information, payment information, and shipping details.
You agree that all information you provide is accurate, current, and complete and that you have the legal right to provide such information.
If an account is made available to you, you are responsible for maintaining the confidentiality and security of your account credentials and for activities conducted through your account.
You may not sell, transfer, assign, or license your account to another person without our authorization.
SECTION 2 – OUR PRODUCTS
We make reasonable efforts to display and describe our products and Services accurately.
However, the colors, appearance, dimensions, or other visual characteristics of products displayed on your device may differ from the actual product depending on your screen, device type, display configuration, lighting, and other factors.
Product images may be provided for illustrative purposes. Minor differences that do not affect the essential characteristics or functionality of a product may occur.
Product descriptions, availability, specifications, and other information may be updated from time to time.
We reserve the right, subject to applicable law, to discontinue products or limit the quantities offered to a person, geographic region, or jurisdiction.
Nothing in this section limits any statutory rights relating to defective, damaged, misdescribed, or non-conforming goods.
SECTION 3 – ORDERS
When you submit an order through rustivo.shop, you are making an offer to purchase the selected products.
We reserve the right to accept or decline an order where permitted by applicable law.
An order is not considered accepted until we have confirmed its acceptance. Payment authorization or processing alone does not necessarily constitute acceptance of an order.
Please review your order carefully before submitting it.
If you need to change or cancel an order, contact us as soon as possible at:
We will make reasonable efforts to accommodate your request, but we cannot guarantee that an order can be modified or cancelled once processing or shipment has begun.
If we cannot accept an order, or if an order needs to be cancelled or modified, we may contact you using the email address, billing information, shipping information, or other contact details supplied with your order.
Returns, refunds, exchanges, and statutory withdrawal rights are governed by our Return & Refund Policy and applicable consumer protection laws.
You agree not to place orders for unlawful purposes or in violation of these Terms.
SECTION 4 – PRICES AND BILLING
Product prices, discounts, promotions, and availability may change from time to time.
The price applicable to your purchase will generally be the price displayed when you submit your order, subject to correction of obvious errors and applicable law.
Any applicable taxes, shipping charges, customs duties, import charges, or other fees will be displayed or otherwise communicated where required by law.
Promotional offers may be subject to additional terms. If specific promotional terms conflict with these Terms, the specific promotional terms will apply to that promotion to the extent of the conflict.
You agree to provide current, complete, and accurate purchase, payment, billing, shipping, and account information.
You also agree to promptly update information where necessary so that we can process your transactions and contact you regarding your order.
You represent that you are authorized to use the payment method submitted for your purchase.
SECTION 5 – SHIPPING AND DELIVERY
We will make reasonable efforts to process and deliver orders within the delivery timeframe communicated through our store, checkout, order confirmation, or Shipping Policy.
Unless expressly stated otherwise, delivery times are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, severe weather, transportation disruptions, public holidays, or other unforeseen events.
We are not responsible for delays caused exclusively by events outside our reasonable control to the extent permitted by applicable law.
However, nothing in this section limits any mandatory consumer rights regarding delivery, risk of loss, cancellation, replacement, or refunds.
Risk of loss will transfer in accordance with applicable consumer protection law.
Customers are responsible for providing accurate and complete delivery information.
SECTION 6 – INTELLECTUAL PROPERTY
The Services and their contents, including text, graphics, photographs, images, videos, audio, designs, layouts, product descriptions, logos, trademarks, and other materials, may be owned by or licensed to rustivo.shop, Phnom Penh Systuen v/Longdy Tol, Shopify, or their respective licensors.
These materials may be protected by applicable copyright, trademark, and other intellectual property laws.
Unless otherwise permitted by law or expressly authorized by us, you may use the Services only for your personal, lawful, and non-commercial use.
You may not reproduce, distribute, modify, republish, publicly display, transmit, sell, exploit, or create derivative works from protected materials without authorization from the relevant rights holder.
Nothing in these Terms grants you ownership of any intellectual property belonging to us, Shopify, or a third party.
SECTION 7 – OPTIONAL THIRD-PARTY TOOLS
We may provide access to tools, applications, payment services, integrations, or other functionality supplied by third parties.
We do not necessarily control or operate these third-party services.
Your use of third-party services may be governed by separate terms and privacy policies provided by those third parties.
To the extent permitted by applicable law, we are not responsible for third-party services that are outside our reasonable control.
We may introduce additional features, tools, integrations, or resources in the future. Unless otherwise stated, these may form part of the Services and may be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to websites, services, applications, or content operated by third parties.
We are not responsible for the content, accuracy, availability, privacy practices, security, products, or services of independent third-party websites.
When you leave our website and interact with a third party, your interaction may be governed by that third party's terms and policies.
You should review the applicable policies before completing a transaction with an independent third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
rustivo.shop is powered by Shopify, which provides the ecommerce infrastructure that enables us to offer our Services.
However, purchases made through rustivo.shop are transactions directly between you and Phnom Penh Systuen v/Longdy Tol, unless expressly stated otherwise.
Shopify is not the seller of the products offered by rustivo.shop.
Your use of certain Shopify services may separately be subject to Shopify's own applicable terms and privacy policies.
Nothing in this section limits any rights you may have against a party under applicable mandatory law.
SECTION 10 – PRIVACY
Personal information collected through the Services is processed in accordance with our Privacy Policy and applicable data protection laws.
Because our store is powered by Shopify, Shopify may also collect and process certain personal information in connection with your access to and use of the Services.
Information may also be processed by payment providers, shipping providers, technology providers, and other service providers where necessary to operate the store, fulfill orders, process payments, provide customer support, prevent fraud, comply with legal obligations, or otherwise provide the Services.
Please review the Privacy Policy available on rustivo.shop for additional information about how personal information is collected, used, disclosed, stored, and protected.
SECTION 11 – FEEDBACK AND REVIEWS
If you voluntarily submit reviews, suggestions, ideas, comments, photographs, feedback, or other content (“Feedback”), you represent that you have the necessary rights to provide that content.
You agree not to submit Feedback that infringes another person's intellectual property, privacy, publicity, or other legal rights.
Feedback must not contain unlawful, defamatory, threatening, abusive, fraudulent, obscene, malicious, or otherwise prohibited content.
We may moderate or remove Feedback where reasonably necessary to protect our Services, users, or legal rights.
Where permitted by applicable law, by submitting Feedback you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and distribute that Feedback in connection with operating, improving, and promoting our Services.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Information provided through the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, availability, pricing, promotions, shipping charges, delivery estimates, or other information.
We reserve the right to correct genuine errors and update inaccurate information.
Where an error affects an order you have already submitted, we will handle the matter in accordance with applicable law and, where appropriate, contact you regarding available options.
Nothing in this section limits your statutory consumer rights.
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes.
You must not use the Services:
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For unlawful, fraudulent, or malicious purposes;
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To violate applicable laws or regulations;
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To infringe our intellectual property rights or those of another person;
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To harass, threaten, abuse, defame, or harm another person;
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To submit false, fraudulent, or misleading information;
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To transmit malware, viruses, or malicious code;
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To engage in phishing, spam, fraud, or unauthorized data collection;
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To interfere with the security or normal operation of the Services;
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To obtain unauthorized access to systems, accounts, or information; or
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To impersonate another person or organization.
We may restrict or terminate access to the Services where we reasonably determine that these Terms have been materially violated, subject to applicable law.
SECTION 14 – AUTOMATED SYSTEMS AND AGENTS
Automated systems, bots, agents, scraping tools, or similar technologies may not access or interact with our Services in a manner that disrupts the Services, bypasses reasonable security measures, violates applicable law, infringes third-party rights, or imposes an unreasonable burden on our infrastructure.
Automated access must comply with applicable technical restrictions and instructions.
We reserve the right to implement reasonable technical measures to protect the security, availability, and integrity of our Services.
SECTION 15 – TERMINATION
You may stop using the Services at any time.
We may suspend or terminate access to all or part of the Services if you materially violate these Terms, engage in unlawful conduct, misuse the Services, threaten the security of the Services, or where suspension or termination is otherwise reasonably necessary and legally permitted.
Termination does not affect rights or obligations that arose before termination.
Provisions that by their nature should survive termination, including provisions relating to intellectual property, liability, governing law, and accrued payment obligations, will continue to apply where appropriate.
SECTION 16 – WARRANTIES AND STATUTORY RIGHTS
We make reasonable efforts to provide accurate information and maintain the availability and security of the Services.
However, internet-based services may occasionally be interrupted or affected by technical problems outside our reasonable control.
Nothing in these Terms excludes, restricts, or modifies any statutory warranty, guarantee, remedy, or other consumer right that cannot legally be excluded, restricted, or modified.
Products sold to consumers remain subject to applicable statutory conformity and consumer protection requirements.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, we will not be liable for indirect or consequential losses arising solely from circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by law.
In particular, nothing in these Terms is intended to exclude or restrict liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence where such liability cannot legally be excluded, or mandatory consumer rights.
Your statutory remedies for defective, damaged, misdescribed, or non-conforming goods remain unaffected.
SECTION 18 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to be responsible for losses, liabilities, or reasonable costs resulting directly from your unlawful use of the Services, your material breach of these Terms, or your infringement of another person's legal rights.
This provision does not impose obligations on consumers that cannot lawfully be imposed under applicable consumer protection law.
SECTION 19 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary to make it enforceable where legally possible.
If it cannot be made enforceable, it will be severed from these Terms without affecting the validity and enforceability of the remaining provisions.
SECTION 20 – WAIVER AND ENTIRE AGREEMENT
Our failure to exercise or enforce a right or provision under these Terms does not constitute a waiver of that right or provision.
These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and other policies expressly incorporated into them, constitute the agreement governing your use of the Services to the extent permitted by applicable law.
Nothing in this section excludes rights arising under mandatory consumer protection law.
SECTION 21 – ASSIGNMENT
You may not assign or transfer contractual rights or obligations where doing so would materially affect our rights without our prior consent, except where applicable law provides otherwise.
We may transfer our rights or obligations in connection with a business transfer, restructuring, or similar transaction, provided that doing so does not unlawfully reduce your consumer rights.
SECTION 22 – GOVERNING LAW
These Terms and any separate agreements through which we provide Services are governed by the laws applicable to Phnom Penh Systuen v/Longdy Tol in Denmark, without depriving consumers of any mandatory protections provided by the laws of their country of residence where such protections apply.
Nothing in this section restricts any mandatory rights relating to jurisdiction, dispute resolution, or consumer protection available to you under applicable law.
SECTION 23 – HEADINGS
The headings used in these Terms are included for convenience only and will not limit or otherwise affect the interpretation of these Terms.
SECTION 24 – CHANGES TO THESE TERMS
The current version of these Terms will be available through rustivo.shop.
We may update these Terms from time to time to reflect changes to our Services, business practices, legal obligations, or other operational requirements.
Where required by applicable law, we will provide appropriate notice of material changes.
Changes will apply from the effective date stated in the updated Terms and will not unlawfully affect rights that arose before the changes became effective.
SECTION 25 – CONTACT INFORMATION
If you have questions about these Terms of Service, your order, or our Services, please contact us.
Store: rustivo.shop
Legal Business Name: Phnom Penh Systuen v/Longdy Tol
Responsible Person: Longdy Tol
CVR Number: 27331378
Business Address: Jyllingevej 188, 2610 Rødovre, Denmark
Email: kristylync59@gmail.com
Website: rustivo.shop
These Terms of Service were last updated on September 1, 2026.